General

Products

• How can I extend the duration of the diffusers?
• How long do the candles burn?
• How can I add, edit or remove an account details?
• How can I add, edit or remove an address in my account details?

My Accounts

• Sample article: Stellar Skyonomy refund policies
• For how long do I have the right to return my order?
• How are the scents created?
• How should I place the diffuser sticks in the diffuser jar?

Payments

• Amazon Prime Gaming Loot FAQ
• Your Firewall VS. Software XX
• How to Resolve Intel Machine Performance Issues
• How to Resolve AMD Machine Performance Issues

Delivery

• I did not receive a shipping confirmation yet.
• In-Game Currency
• Checking Your Purchase History
• Prepaid Gift Cards

Orders

• Will my parcel arrive before Christmas?
• What are the shipping and delivery times?
• Can I modify the products in my order after it has been placed?
• How do I cancel my order?

Claim & Returns

• I did not receive any payment information by Seller
• What payment methods do you offer?
• Can I use a relay station for the delivery?
• How much is the shipping?

Discount Codes

• How can agents leverage knowledge to help customers?
• How do I publish my content in other languages?
• How do I customize my Help Center?
• What are these sections and articles doing here?

Gift Cards

• Welcome to your Help Center!